Refund & Return Policy

30-Day Money-Back Guarantee

We want you to feel completely confident in your purchase. That's why we offer a 30-Day Risk-Free Trial on all products.

How It Works

If you're not completely satisfied with your massage experience within 30 days of receiving your package, simply contact our support team at support@theraknead.com with your order number.

Our team will provide return instructions and process your full refund promptly upon receipt of the returned item.

Damaged or Defective Items

If your package arrives damaged or defective, please contact us immediately with a photo or video. We will send a brand-new replacement immediately at no extra charge.